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GENERAL OVERVIEW Welcome to PORTOLI. The terms “we”, “us” and “our” refer to PORTOLI. PORTOLI operates this store and website, including all information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). PORTOLI uses Shopify technology to provide the Services. These Terms and Conditions, together with all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services. Please read these Terms of Service carefully, as they contain important information regarding your legal rights and include, among other things, exclusions and limitations of liability. By accessing, interacting with or using our Services, you agree to be bound by these Terms of Service as well as by our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.

SECTION 1: ACCESS AND ACCOUNT By accepting these Terms of Service, you declare that you have reached the age of majority in your state or province of residence and that you have given us your consent to allow any minor dependants under your care to use the Services on devices that you own, purchase or manage. To use the Services, including accessing, browsing or purchasing a product or service offered through our online stores, certain information may be required from you, such as your email address, billing address, payment method and delivery address. You declare and guarantee that all information provided is accurate, up to date and complete, and that you have all necessary rights to provide it. You are solely responsible for the security of your account credentials and for any activity related to your account. You may not transfer, sell or assign your account to another person, nor grant any licence related to such account.

SECTION 2: OUR PRODUCTS We have made every effort to display our products and services as accurately as possible on our online stores. However, colours or appearance may vary depending on the device used and its settings. We do not guarantee that the appearance or quality of the products or services will meet your expectations or be identical to those displayed online. All product descriptions may be modified at any time without prior notice, at our sole discretion. We reserve the right to withdraw any product at any time and to limit the quantities offered to any person, region or jurisdiction.

SECTION 3: ORDERS When you place an order, you are making an offer to purchase. PORTOLI reserves the right to accept or refuse any order at its sole discretion. An order is only accepted once confirmed by PORTOLI and payment has been received. Please check your order carefully before confirming it, as it may not be possible to cancel an order once it has been accepted. In the event of refusal or modification, we will attempt to inform you using the contact details provided. Your purchases are subject to our Refund Policy [LINK]. You declare that your purchases are intended for personal or household use and not for resale.

SECTION 4: PRICES AND BILLING Prices, discounts and promotions may be modified without prior notice. The applicable price is the price in force at the time of the order, as indicated in the confirmation email. Unless otherwise stated, prices do not include taxes, shipping costs, handling fees or customs duties. Prices may differ from those offered elsewhere. Certain promotions may be subject to specific conditions. You agree to provide accurate and up-to-date information for your purchases and to update it when necessary. You guarantee that your payment method is valid and that you are authorised to use it, and you agree to pay all amounts due.

SECTION 5: SHIPPING AND DELIVERY We are not responsible for shipping or delivery delays. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs or events beyond our control.

Once the products have been handed over to the carrier, the risks are transferred to you.

SECTION 6: INTELLECTUAL PROPERTY The Services and all their contents, including texts, images, videos, trademarks and other materials, are the property of PORTOLI or its partners and are protected by intellectual property laws. You may use the Services only for personal and non-commercial purposes. Any unauthorised reproduction or use is prohibited. All rights not expressly granted are reserved.

SECTION 7: OPTIONAL TOOLS We may provide access to third-party tools without any control or responsibility on our part. These tools are provided “as is” and “as available”. Their use is at your own risk.

SECTION 8: THIRD-PARTY LINKS The Services may contain links to third-party websites. We are not responsible for their content or accuracy. Access to such websites is at your own risk.

SECTION 9: RELATIONSHIP WITH SHOPIFY PORTOLI uses Shopify technology to provide the Services. However, any transaction is carried out directly with PORTOLI. Shopify is not responsible for transactions between you and PORTOLI.

SECTION 10: PRIVACY POLICY Personal information is processed in accordance with our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you accept these policies.

SECTION 11: COMMENTS Any content you submit to us may be freely used by PORTOLI without compensation. You guarantee that you have the necessary rights to such content.

SECTION 12: ERRORS AND OMISSIONS Errors may appear on the website. We reserve the right to correct them at any time without prior notice.

SECTION 13: PROHIBITED USES You may use the Services only in a lawful manner. Any fraudulent, abusive or illegal use is prohibited.

SECTION 14: TERMINATION We may suspend or terminate your access to the Services at any time without prior notice.

SECTION 15: DISCLAIMER OF WARRANTIES The Services are provided “as is” without any warranty of any kind.

SECTION 16: LIMITATION OF LIABILITY To the extent permitted by law, PORTOLI shall not be held liable for any direct or indirect damages related to the use of the Services.

SECTION 17: INDEMNIFICATION You agree to indemnify PORTOLI against any claim related to your use of the Services.

SECTION 18: SEVERABILITY If any provision is invalid, the remaining provisions shall remain in force.

SECTION 19: WAIVER; ENTIRE AGREEMENT These Terms constitute the entire agreement between you and PORTOLI.

SECTION 20: ASSIGNMENT You may not transfer your rights without our consent.

SECTION 21: APPLICABLE LAW These Terms are governed by the laws applicable to PORTOLI’s jurisdiction.

SECTION 22: HEADINGS The headings are provided for information purposes only.

SECTION 23: CHANGES TO THE TERMS We may modify these Terms at any time. It is your responsibility to review them regularly.

SECTION 24: CONTACT INFORMATION For any questions, please contact us at aceitedeoliva@portoli.com. PORTOLI Email: aceitedeoliva@portoli.com Phone: +34 630 520 265 Legal details:
OLISELECTA ACEITES S.L. CIF: B26862185 Trade name: Portoli Address: Corredera San Fernando nº 11, Local 1, 23400 Úbeda, Jaén, Spain.